Privacy Policy

Last Updated: January 15, 2025

At Snorter Barber, we understand that your privacy matters deeply. When you're considering advanced haircutting education, you want to know exactly how your personal information will be handled. This policy explains our practices in clear, straightforward terms.

We've built our privacy practices around respect for your personal information and transparency about what we collect and why. This isn't just legal compliance – it's about earning and maintaining your trust as we help you develop your barbering skills.

1Information We Collect

Personal Information You Provide

When you interact with our educational services, we collect information you voluntarily share:

Contact details including name, email address, and phone number
Mailing address for course materials and certification delivery
Professional background and experience level in barbering
Educational goals and specific technique interests
Payment information for course enrollment (processed securely)
Communication preferences and accessibility requirements

Information We Collect Automatically

Our website collects certain information to improve your experience:

Device information and browser type for compatibility
IP address and general location for content optimization
Page visits and interaction patterns to improve our content
Time spent on different sections to understand learning preferences
Referral sources to understand how you found us

2How We Use Your Information

Your information helps us provide personalized educational experiences and support:

Purpose	Information Used	Legal Basis
Course enrollment and delivery	Contact details, payment info, educational background	Contract fulfillment
Personalized learning recommendations	Skill level, goals, previous interactions	Legitimate interest
Customer support and communication	Contact information, support history	Contract fulfillment
Educational content improvement	Usage patterns, feedback, learning outcomes	Legitimate interest
Marketing communications	Contact details, preferences, interests	Consent

Educational Communications

We send course updates, technique tips, and industry insights to help your professional development. You can adjust these preferences anytime or unsubscribe completely. We believe valuable educational content should enhance your learning journey, not overwhelm your inbox.

3Information Sharing and Disclosure

We share your information only when necessary and never sell your personal data to third parties.

Service Providers

We work with trusted partners who help deliver our educational services:

Payment processors for secure transaction handling
Email service providers for course communications
Video hosting platforms for technique demonstrations
Certification bodies for credential verification
Shipping companies for physical materials delivery

These partners are contractually bound to protect your information and use it only for specified purposes.

Legal Requirements

We may disclose information when required by law or to protect legitimate interests:

Compliance with legal processes and government requests
Protection of our rights, property, and safety
Prevention of fraud or illegal activities
Enforcement of our terms of service

4Data Security and Protection

We implement comprehensive security measures to protect your personal information:

Technical Safeguards

SSL encryption for all data transmission
Secure servers with regular security updates
Multi-factor authentication for staff access
Regular security audits and vulnerability assessments
Encrypted database storage for sensitive information

Administrative Controls

Limited access to personal information on a need-to-know basis
Regular staff training on privacy and security practices
Incident response procedures for potential breaches
Vendor security requirements and regular assessments

Data Breach Notification

In the unlikely event of a data breach affecting your personal information, we will notify you within 72 hours and provide clear information about what happened, what information was involved, and what steps we're taking to address the situation.

5Your Privacy Rights

You have significant control over your personal information. Here are your rights and how to exercise them:

Access and Portability

Request a copy of all personal information we hold about you. We'll provide this in a commonly used, machine-readable format within 30 days. This includes enrollment history, communication records, and any learning progress data.

Correction and Updates

Update or correct any inaccurate information in your profile. You can make many changes directly through your account dashboard, or contact us for assistance with complex updates.

Deletion Rights

Request deletion of your personal information, subject to certain limitations. We may need to retain some information for legal compliance or legitimate business purposes, such as completed course certifications.

Communication Preferences

Control what communications you receive from us. Opt out of marketing emails while staying enrolled in essential course communications, or adjust frequency and content preferences.

How to Exercise Your Rights

Contact our privacy team at [email protected] or call us at +16418317341. We respond to all requests within 30 days and never charge fees for exercising your privacy rights. Include your full name and email address to help us locate your information quickly.

6Data Retention

We retain your information only as long as necessary for educational and legal purposes:

Information Type	Retention Period	Reason
Course enrollment records	7 years after completion	Certification verification, tax compliance
Payment information	7 years after transaction	Financial record requirements
Marketing communications data	Until you unsubscribe	Ongoing marketing consent
Website usage analytics	26 months	Service improvement insights
Customer support records	3 years after resolution	Quality assurance, training

After retention periods expire, we securely delete or anonymize your information. Some information may be retained longer if required by law or for legitimate business purposes, such as fraud prevention.

7International Data Transfers

Our primary data processing occurs within the United States. When we work with international service providers or serve students outside the US, we ensure appropriate safeguards:

Transfer Safeguards

Standard contractual clauses for international transfers
Adequacy decisions from relevant privacy authorities
Certification programs like Privacy Shield successors
Binding corporate rules for multinational partners

International students can contact us about specific data transfer arrangements that may apply to their enrollment and personal information.

8Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your learning experience and understand how our educational content performs:

Essential Cookies

Required for basic website functionality, including login sessions, course progress tracking, and security features. These cannot be disabled without affecting site functionality.

Performance Cookies

Help us understand which educational content is most valuable and where students might be struggling. This anonymous data helps improve our teaching methods and course structure.

Marketing Cookies

Used to deliver relevant educational content recommendations and remember your interests. These are optional and require your consent.

Cookie Management

You can control cookie preferences through your browser settings or our cookie management tool. Note that disabling certain cookies may limit some website functionality, particularly for logged-in course features.

9Children's Privacy

Our advanced haircutting education programs are designed for adult professionals and those entering professional barbering careers. We do not knowingly collect information from individuals under 18 years of age.

If we discover that we have collected information from someone under 18, we will delete that information promptly. Parents or guardians who believe their child has provided information to us should contact our privacy team immediately.

Professional Training Context

Our courses involve professional-grade tools and techniques requiring adult supervision and maturity. All enrollment requires age verification and, where applicable, professional licensing or apprenticeship verification.

10Updates to This Policy

We update this privacy policy periodically to reflect changes in our practices, technology, or legal requirements. Here's how we handle updates:

Notification Process

Email notification to active students about significant changes
Website banner announcement for 30 days after updates
Clear indication of what changed and when it takes effect
Opportunity to review changes before they become effective

Your Response Options

For significant changes affecting how we use your information, you'll have options to:

Continue with new terms if you're comfortable
Adjust your privacy preferences to limit affected uses
Request data deletion if you prefer not to continue
Download your information before making any changes

Privacy Questions and Support

We're here to help with any privacy questions or concerns about your personal information.

Privacy Team Contact: [email protected] Phone Support: +16418317341 Mailing Address: Snorter Barber Privacy Department
6900 Eagle Mills Rd
Willoughby, OH 44094
United States

We typically respond to privacy inquiries within 48 hours and resolve most requests within 30 days. For urgent privacy concerns, please call during business hours for immediate assistance.